The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The large room came with a cozy sitting area that made it perfect for relaxation after a long day.” view full review
Delicious Breakfast
“The buffet breakfast offered a wonderful variety of options that fueled me for a day of exploring.” view full review
Secure Parking
“The secure underground parking provided peace of mind for my motorcycle, ensuring safety throughout my stay.” view full review
Welcoming Environment
“The hotel's accessible features were commendable, making my overall experience comfortable and enjoyable.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
Express check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Grocery shopping service
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Garden area
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Avenida De Los Escritores 6,
Ponferrada,
Spain,
24400,
Castile and Leon
Map view
Avenida De Los Escritores 6,
Ponferrada,
Spain,
24400,
Castile and Leon
City landmarks
Castle
Castillo de los Templarios
1.6
km
Church
Basilica Nuestra Senora de la Encina
1.8
km
Church of Santa Maria de Vizbayo
1.7
km
Museum
Museo de la Radio
1.6
km
Church
Iglesia De Santa Maria De Vizbayo
630 m
Museum
Museo Nacional de la Energia
1.9
km
Church
Church of San Andres
1.4
km
Museum
Museo de El Bierzo
1.9
km
Square
Plaza Ayuntamiento
1.9
km
plaza Ayuntamiento
La Casa Consistorial o Ayuntamiento de Ponferrada
1.5
km
Church
Church of El Buen Pastor
660 m
Calle Reloj s/n
Torre del Reloj
1.9
km
Theatre
Bergidum Theatre
1.9
km
Colorin Colorado
750 m
Diocesis Astorga Administracion
750 m
Arzobispado de Astorga
800 m
Sala Rio Selmo
810 m
Event hall
Centro Cultural Rio Selmo
810 m
Church
Iglesia de San Pedro
820 m
Museo del Ferrocarril
830 m
Tuna Eu Turismo
830 m
Bingosol
830 m
Asociacion de los Testigos Cristianos de Jehova
830 m
Mall
Centro Comercial El Rosal
860 m
Amusement Park
Ciudad Magica CIMA
1.0
km
Nearby
Gonzalez y de la Riva
390 m
Aldea Magica
480 m
Monumento al caballero templario
520 m
Indiana Bill
570 m
Restaurants
Restaurante B&P
550 m
Avenida Espana 37
La Torre De Pizza
570 m
Avenida Espana 35
asador la rosaleda
910 m
Bulevar Juan Carlos I Rey de Espana Numero 7
Pandora
830 m
Plaza de Fernando Miranda 10
Bar Restaurante Gundin
870 m
Calle Isidro Rueda 5
Churreria Sanchez Chocolateria
920 m
Calle General Gomez Nunez 44
Tio Juarez
1.4
km
Avenida de La Constitucion 2 24 Centro Comercial El Rosal
Agora
1.2
km
Avenida Huertas del Sacramento N 1
Cinco Sentidos
1.2
km
Calle Juan de Lama 13
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Friendly Staff
Ideal Location
Smelly Room
Early Room Cleaning
6.8/10
Nice
Rooms
5.3
Location
8.3
Service
8.1
Dining
5.2
Guest reviews
6.8/10
based on 20 reviews
8.2
8.2/10 based on 1573 reviews
Frank
United Kingdom,
June
2024
8.4/10
The hotel is perfectly situated for walking into town, offering spacious and non-stuffy rooms. However, our room wasn't quite ready upon arrival. The service provided by the first-class helpful staff was outstanding, making our stay very pleasant and enjoyable, but the price could be slightly more budget-friendly. The location was ideal for sightseeing in Ponferrada, being a perfect base between Santiago de Compostela and Leon. The facilities were modern and convenient, enhancing our overall experience.
Rooms
8.0
The rooms were spacious and not stuffy.
Service
9.0
The staff was first-class, helpful, pleasant, and very friendly.
Location
9.0
The location was great for town center activities and ideal for sightseeing in Ponferrada.
Dining
7.0
The breakfast was good, offering self-service food options.
Facilities
9.0
The facilities were convenient and modern.
Amy
United States,
June
2024
6.0/10
Upon arrival, the room had a strong ashtray smell, and the air conditioning was merely a fan circulating the odor around. While the room wasn't fully prepared for us, the location was ideal for walking into town. Payment for the room was quick and easy.
Rooms
5.0
The room had a strong ashtray smell, and the air conditioning was not effective, basically just moving around the smelly air. It wasn't fully ready when we checked in.
Service
8.0
The cleaning staff started early, but they were very pleasant and friendly. The assistance from the staff was first-class and truly helpful.
Location
9.0
The location was great for walking into town and engaging in sightseeing activities in Ponferrada.
Dining
5.0
Dining options were not what I expected, and they were available at an extra charge. The lunch service was not prompt.
Facilities
6.0
The facilities lacked some expected dining services but were overall adequate for a comfortable stay.
Jimmy
United States,
May
2024
6.6/10
My stay at the hotel had its ups and downs. The rooms, although exceptionally large, were a letdown smelling strongly of cigarettes, making my night uncomfortable with torn sheets. However, the air conditioning, more like a fan, tried to circulate the smelly air. The service was top-notch with really friendly and pleasant staff, although they started cleaning the rooms too early for my liking. The location was good for sightseeing in Ponferrada yet not ideal for the town center. The dining experience was adequate, but nothing extraordinary. Overall, a mixed experience.
Rooms
5.0
The rooms were fine, not stuffy, but the strong smell of cigarettes and torn sheets were a downside.
Service
8.0
The staff was first class and truly helpful, making my stay enjoyable despite the early cleaning schedule.
Location
7.0
The hotel's location was convenient for sightseeing in Ponferrada, but it was not the best for being close to the town center.
Dining
6.0
The dining options were just adequate, nothing exceptional but served its purpose.
Facilities
7.0
The facilities were decent, offering what you would expect in a standard hotel.
David
United Kingdom,
May
2024
6.0/10
The hotel is ideally placed for walking into town and exploring, but I was disappointed to be given a room that smelled like an ashtray with only fan-like air conditioning circulating the smoky air. The room had a strong cigarette odor that lingered, detracting from the overall stay.
Rooms
5.0
The room smelled strongly of cigarettes, which was not pleasant.
Service
7.0
The staff were really friendly and helpful, but they started cleaning the rooms too early in the morning, which was slightly inconvenient.
Location
8.0
The location was perfect for sightseeing in Ponferrada, offering easy access to the town's attractions.
Dining
5.0
Facilities
5.0
Friendly Staff
Smelly Room
William
United Kingdom,
May
2024
6.6/10
Upon arrival, I was a bit disappointed to find my room smelling like cigarettes and the air conditioning not quite up to par, just moving the smell around. However, the room itself was surprisingly spacious. The service from the first-class staff was pleasant, with an exception of the early room cleaning. The location was ideal for exploring Ponferrada, being right by the castle and close to the train station. The dining experiences were ordinary and required an additional charge, nothing extraordinary. Despite some downsides, the facilities met basic needs and the price was relatively fair considering the amenities offered.
Rooms
6.0
The room I got unfortunately had a lingering cigarette smell and the air conditioning was not very effective.
Service
7.0
The staff were pleasant and helpful overall, but room cleaning started a bit too early for my liking.
Location
8.0
The hotel's proximity to the castle and the train station made it a convenient choice, but the town center wasn't easily accessible.
Dining
5.0
The dining options were ordinary and required an additional charge, nothing extraordinary.
Facilities
7.0
The facilities served their purpose adequately, meeting basic needs during my stay.
spacious rooms
lingering cigarette smell
A.
United States,
May
2024
6.4/10
I stayed at the hotel and found the room to be spacious but unfortunately smelling strongly of cigarettes, which made it uncomfortable. The air conditioning was not effective in clearing the smell. On a positive note, the room was spacious and decently priced.
Rooms
5.0
Despite the spaciousness, the room had a strong cigarette smell and ineffective air conditioning.
Service
9.0
The staff was really friendly and helpful, providing excellent service throughout my stay.
Location
8.0
The hotel's location was perfect for my sightseeing needs in Ponferrada and conveniently situated between Santiago de Compostela and Leon.
Dining
5.0
Dining options were ordinary, and the quality was not satisfactory. However, there was a tapas option available for an additional charge.
Facilities
6.0
The facilities were average and not particularly impressive, but they served their basic purposes adequately.
friendly staff
smoky rooms
Michael
United Kingdom,
May
2024
7.0/10
The hotel is ideally placed for walking into town, but the rooms had a strong cigarette smell. However, the atmosphere was fine overall and not stuffy. The service provided by the first-class helpful staff was excellent, although they start cleaning the rooms too early. The location was perfect for sightseeing in Ponferrada, with close proximity to stores and attractions. The dining options were not the best, with breakfast available at an additional charge. The hotel facilities were satisfactory.
Rooms
6.0
The rooms had a strong cigarette smell but were okay overall.
Service
9.0
The first-class helpful staff provided excellent service, but they start cleaning the rooms too early.
Location
8.0
The location was perfect for sightseeing in Ponferrada, with close proximity to stores and attractions.
Dining
5.0
The dining options were not the best, with breakfast available at an additional charge.
Facilities
7.0
The hotel facilities were satisfactory.
Sandra
United Kingdom,
April
2024
6.2/10
The hotel's location was perfect for sightseeing in Ponferrada, convenient to explore the town. However, the room had a strong cigarette smell that made the stay unpleasant. The staff members were very helpful and pleasant, enhancing the overall experience.
Rooms
5.0
The room smelled strongly of cigarettes, which was not ideal for a comfortable stay. The air conditioning only functioned as a fan to circulate the smelly air.
Service
9.0
The staff members were first-class, helpful, and very pleasant, making sure all our needs were met during our stay.
Location
7.0
The location was perfect for sightseeing in Ponferrada and offered easy access to key attractions. However, it wasn't ideal for those looking to be in the town center.
Dining
5.0
The dining options were not as expected, and breakfast was disappointing in terms of selection and quality.
Facilities
6.0
The facilities were adequate, but the room was not fully ready upon our arrival, which was a minor inconvenience.
Helpful staff
Cigarette smell
Albert
United Kingdom,
March
2024
6.2/10
I had a mixed experience at this hotel. The location was great for exploring Ponferrada on foot, but unfortunately, my room had a strong ashtray smell, and the air conditioning only circulated the unpleasant odor. The service was friendly and helpful, although they started cleaning the rooms quite early. The hotel is ideally located, but it might not be the best choice for those sensitive to smoke. The dining options were ordinary, and some extras came at an additional charge.
Rooms
5.0
My room was spacious and ideally located for walking into town.
Service
7.0
The staff were first-class and very pleasant, offering helpful services like room cleaning and tours, though they started cleaning quite early.
Location
9.0
The hotel's position was perfect for sightseeing in Ponferrada, making it convenient for exploring the town center.
Dining
5.0
The breakfast options were not what I expected and were available at an extra cost.
Facilities
6.0
The hotel offers a range of facilities but lacks value for money in terms of room quality and services.
Chris
United States,
January
2024
7.2/10
Upon arriving, the room wasn't quite ready, but once settled, I found it exceptionally large though it had a lingering smell of cigarettes. The service provided by the first-class staff was very pleasant and helpful despite early room cleanings. The location was perfect for sightseeing in Ponferrada, close to the town center, and key attractions like Las Medulas and Ponferrada castle. The dining experience was ordinary and available at an additional charge. The hotel facilities were decent overall.
Rooms
7.0
The room was spacious but stank of cigarettes. It was exceptionally large.
Service
8.0
The staff were very pleasant and by first class helpful, though room cleanings started early.
Location
9.0
The location was perfect for sightseeing in Ponferrada, near the town center and key attractions.
Dining
5.0
The dining experience was ordinary and at an additional charge.
Facilities
7.0
The hotel facilities were decent overall.
Howard
United Kingdom,
December
2023
6.0/10
Upon arrival, our room wasn't quite ready and had a lingering smell of cigarettes, yet it was exceptionally large. Unfortunately, the smell of cigarettes persisted to the point of discomfort and the sheets tore in the middle of the night.
Rooms
5.0
Despite being exceptionally large, the room had a persistent smell of cigarettes and we encountered issues with torn sheets during the night.
Service
7.0
The service was mixed - the staff were very helpful, but they started cleaning the rooms too early, which was a bit disruptive. Nevertheless, interactions with the staff were pleasant overall.
Location
8.0
The location was great for sightseeing in Ponferrada, but not ideal for those wanting to be close to the town center.
Dining
5.0
The dining experience was ordinary, and some items were available at an additional charge. The udon soups were not what I expected.
Facilities
6.0
The facilities offered were standard with no standout features.
clean
smelly rooms
Joseph
United States,
September
2023
7.0/10
I found the hotel's location to be very convenient for exploring Ponferrada, as it was perfectly situated for sightseeing and close to the castle. The rooms, however, were exceptionally large but unfortunately stank of cigarettes, which was a major downside during my stay.
Rooms
6.0
The rooms were exceptionally large but had a strong odor of cigarettes.
Service
8.0
The staff was very pleasant and helpful, which made my stay more enjoyable.
Location
9.0
The location was perfect for sightseeing in Ponferrada and being adjacent to the castle added to the experience.
Dining
5.0
The breakfast was ordinary and available at an additional charge, which was a downside for me.
Facilities
7.0
The hotel offers a range of services like room cleaning and tours, providing added convenience to guests.
Betty
United Kingdom,
September
2023
7.4/10
The hotel room had a strong ashtray smell, and the air conditioning only circulated the odor, but at least it was quiet. The room was quite spacious. The service was exceptional with really friendly and helpful staff, although they started cleaning very early. The location was perfect for sightseeing in Ponferrada. The dining options were ordinary, available at an additional charge. Overall, the facilities were decent.
Rooms
7.0
The room had a strong ashtray smell, and the air conditioning just circulated the odor, but it was quiet and spacious.
Service
9.0
The service was exceptional with really friendly and helpful staff, despite starting cleaning very early in the day.
Location
9.0
The location was perfect for sightseeing in Ponferrada.
Dining
5.0
The dining options were ordinary and available at an additional charge.
Facilities
7.0
The facilities were decent.
Billy
United States,
September
2023
6.6/10
Upon arrival, the room wasn't quite ready, and I was given a room that smelled like an ashtray with air conditioning that was barely more than a fan to circulate the unpleasant odor. The price should reflect the quality of the accommodation. However, the room was adequate and not stuffy.
Rooms
5.0
The room I received had a strong smell of smoke and ineffective air conditioning.
Service
8.0
The staff were very helpful and friendly, but the early room cleaning was a bit inconvenient.
Location
8.0
The location was perfect for sightseeing in Ponferrada, ideal for exploring the town center.
Dining
6.0
The dining options were limited and came at an additional charge, not quite as expected.
Facilities
6.0
The facilities were average, with room for improvement.
Gus
United States,
July
2023
7.0/10
Upon arrival, our room wasn't quite ready and had a strong smell of cigarettes. However, the staff promptly changed our room, which was better but still had a lingering odor. The air conditioning only acted as a fan, not the best experience.
Rooms
5.0
The initial room had a strong cigarette smell, but the replacement was acceptable.
Service
8.0
The staff was very helpful and accommodating.
Location
9.0
The location was perfect for sightseeing in Ponferrada.
Dining
6.0
The dining options were adequate but didn't stand out.
Facilities
7.0
The hotel provided a variety of convenient services.